FAQ

Will my watch fit?

Our rolls are sized for the way modern collections actually look — the pillows and slots are designed to suit most men's watches, including larger sport cases in the 44 mm range and above. As guidance: if your watch wears comfortably on a standard cushion-style pillow, it will sit properly in our rolls. Very oversized pieces (48 mm+) may be a snug fit — if you're unsure, reach out before ordering and we'll talk it through.

What are the rolls made of?

Vegan leather (PU) with a Saffiano-style crosshatch finish on the outside, and a soft suede-look lining inside. We don't claim genuine leather anywhere — the material is durable, structured, wipe-clean, and lets us sell this spec at this price.

Do the pillows come out?

On The Three-Watch Roll, yes — all three pillows are individual and detachable, so you can reconfigure the layout for straps, bracelets, or a mix.

Is it gift-ready?

Every order ships in clean, gift-appropriate packaging — no pricing paperwork inside the box. Branded Crown & Case gift packaging is in the works; if you're ordering for a gift today, add a note at checkout and we'll take extra care with presentation.

How long does shipping take?

Orders are fulfilled from our supplier warehouses: processing takes 1–3 business days and most deliveries land within 4–15 business days with tracking. Full details are on our Shipping & Returns page.

What's your return policy?

30 days from delivery, unused items, full refund. See the Shipping & Returns page for the details.